TERMS & CONDITIONS

Purchasing on siola.com is a simple and safe operation. The customer must view the collections, choose the product and order its shipment. Our boutique offers clothing and accessories from the best brands of international children's fashion.

Thanks to the exclusive service and the unmistakable style of siola.com, shopping will be transformed into a unique moment. To browse through the proposals, just select a CATEGORY and discover the selection of products of the main Italian and international brands offered by siola.com. Each product is accompanied by a descriptive card that contains information on the model, price, composition, sizes and colors.

By clicking ADD TO CART, the desired item is placed in a virtual shopping bag that allows you to continue browsing the other pages of the site, awaiting confirmation of the order. At any time it is possible to add new purchases or, with the DELETE ARTICLE function, to exclude those already selected. By clicking on the CART icon, the prices of the individual items purchased and the total amount of the order, still partial and not confirmed, are shown. Thanks to the WISHLIST functionality it is possible to compose, during shopping, a list of favorite items that will be stored in a reserved space, with the possibility of reviewing them whenever you want. Once the choice has been made, it will be sufficient to enter the selection made directly in the cart.

With SEND ORDER online shopping comes to an end. If you are already a customer of siola.com just enter your email and password, and the system will automatically recognize the user. If, on the other hand, it is the first visit to the siola.com online store, it is necessary to register on the site (by clicking on the REGISTRATION link), in order to enter the data useful for purchasing and shipping. Once registration is complete, the system will store the information and the Customer will be automatically recognized during subsequent visits.

The products purchased on siola.com are sold directly by SIOLA S.r.l. with a registered office in Naples, Via Chiaia 111/115, 80121. VAT number 07180001211

You can request any information from siola.com through our assistance services.

You can always contact us via email by writing to [email protected], or via what's app at the number

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For any other legal information, see the sections: General Conditions of Use, Privacy Policy, and Right of Withdrawal.

Our commercial policy

1. SIOLA Srl offers for sale, on siola.com, the products and carries out its e-commerce activity exclusively towards its end users who are "consumers".
2. When we speak of "consumer" we refer to any natural person who acts on siola.com for purposes not related to his own commercial, entrepreneurial or professional activity, possibly carried out.
3. In consideration of its commercial policy, siola.com reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.
4. These General Conditions of Sale exclusively regulate the offer, forwarding, and acceptance of purchase orders for products on siola.com.
5. The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than siola.com that are present on siola.com through links, banners, or other hypertext links.
6. siola.com reserves the right to cancel and/or cancel any order and for any reason (unavailability, inventory error, defective items). Obviously, the cancellation is followed by the relative reimbursement of the entire amount spent; refund which will be made in the same way as the payment of the order was made.

Guarantees and indication of product prices

1. On siola.com only luxury and top-quality branded products are offered for sale. These products are purchased directly from official dealers. All trademarks mentioned on the siola.com site are registered trademarks of their respective owners who hold the rights and ownership.
2. siola.com does not sell second-hand products, flawed products, or products of inferior quality to the corresponding standards offered on the market.
3. The essential characteristics of the products are presented on siola.com within each product sheet. The images and colors of the products offered for sale on siola.com may however not correspond to the real ones due to the Internet browser and monitor used.
4. Product prices may be subject to updates. Make sure of the final sale price before submitting the related order form. The increase or decrease in the sale price is our unquestionable choice and can also take place a few seconds after the closing of the order by you.
5. siola.com, in case of exercising your right of withdrawal, has the right not to accept the return of products that do not have the relative tags or warranty seal, of products that have been altered in their essential and qualitative characteristics or that have been damaged.
6. Being a catalog comparable by law to mail order sales, siola.com reserves the right to cancel orders and/or purchase procedures in the event of an error in the publication of prices or items for sale. In this case, the customer will obviously be reimbursed for any expenses incurred.