Siola.com works with logistics partners for the fulfillment of its orders: GLS, DHL, FEDEX.
We work with the best international players to guarantee an high service and elevate speed of delivery.
SHIPMENTS ARE FREE over a certain purchase threshold, which varies by country of destination. At the time of checkout the customer will have a clear specification on the shipping service and the value that is missing to reach the free shipping, as well as the expected delivery times.
In the order confirmation e-mail, you will receive the tracking code to monitor the status of the shipment.
ITALY: Shipping is free throughout Italy for purchases over € 50, below this threshold, the customer can choose whether to opt for standard shipping at a cost of € 5 or express shipping at a cost of € 10.
For all other regions there are the following options and thresholds:
EUROPE: Standard Delivery € 12 - Express Delivery € 25. Free delivery over 200 €
EUROPE (extra CEE): Standard Delivery € 12 - Express Delivery € 25. Free delivery over 200 €
UK Standard Delivery € 15 - Express Delivery € 30. Free delivery over 250 €
SWITZERLAND Standard Delivery € 15 - Express Delivery € 30. Free delivery over 250 €
USA Express Delivery € 35. Free delivery over € 300
JAPAN Express Delivery 50 €. Free delivery over 500 €
SOUTH KOREA Express Delivery 50 €. Free delivery over 500 €
REST OF THE WORLD Express delivery € 50. Free delivery over 500 €
All the goods sent by siola.com are carefully packed. From the product page, the customer will have the option of adding a gift card or envelope to the order in addition to our standard packaging.
The orders will have an order summary inside. Together with the shipped goods, siola.com will insert the invoice in the package (or where requested by e-mail) indicating the prices of the items purchased.
All orders duly completed and paid will be processed within one working day. All shipments depart from Siola srl, Naples (Italy), from Monday to Friday, from 9.00 to 17.00. Orders placed on Saturday and Sunday will be handled the following Monday.